Contact

Write to us about anything: a conversion that came out wrong, a plan change, a billing question, or a data request under our privacy policy.

Email support

hello@bankpdftoxls.ai

If a conversion failed or came out wrong

Tell us the bank, and the reference under the statement in your list of conversions. We delete a statement once its conversion in your account finishes, so we cannot see the document itself. If a conversion failed, we return the pages it used to your budget automatically.